In Fine Fettle Wins Excellence in Customer Service Awards

Customer Service Award 2007


We pride ourselves on the service we provide our customers at In Fine Fettle. This was acknowledged by our success in the 2005 & 2007 Australian Achiever Awards for the ‘Physiotherapy & Clinical Massage Therapy Services’ category. We were proud to be Awarded Highly Recommended for our Excellence in Customer Service in both years.

In 2005 we achieved a ‘Highly Recommended score of 96.29% & in 2007 we achieved a score of 97.03%.



Customer Service Excellence 2005

This is what some of our customers said:

“They are very professional people. They provide an excellent service. It is a very relaxing, warm and happy atmosphere”.

“Always warm and friendly. They listen to what I want. Very talented and expert staff. They are very friendly and polite – very welcoming people”.

“I find they meet every need I have. Always available, very accommodating and flexible. The staff are bright and cheery”.


The Awards are an independent, unbiased award system based on assessment ratings from our own customers. The award focuses on: Time Related Service; Addressing Client Needs; Care & Attention; Value; Attitude; Communication; and Overall Perception.